My Response

Maggie

Maggie

Member
This is what I got back from the OLGC today:

Thank you for your e-mail regarding the changes to LOTTO 6/49. Player feedback is very important to the Ontario Lottery and Gaming Corporation, and I have forwarded your e-mail to our Marketing Department for their review.

We appreciate the time you have taken to bring your concerns to our attention.

Regards,

Helene

Ontario Lottery and Gaming Corporation
Customer Service, Contact Centre

"KNOW YOUR LIMIT, PLAY WITHIN IT!"
Ontario Problem Gambling Helpline 1-888-230-3505
 
G

gsobier

Member
Maggie:

Here is mine... ...we must be related or something:lol:.

Regards,
George:)
Thank you for your e-mail regarding the changes to LOTTO 6/49. Player feedback is very important to the Ontario Lottery and Gaming Corporation, and I have forwarded your e-mail to our Marketing Department for their review.

We appreciate the time you have taken to bring your concerns to our attention.

Regards,

Helene

Ontario Lottery and Gaming Corporation
Customer Service, Contact Centre

"KNOW YOUR LIMIT, PLAY WITHIN IT!"
Ontario Problem Gambling Helpline 1-888-230-3505

TRACKING NUMBER: A00000014471-00000056716
Maggie said:
This is what I got back from the OLGC today:

Thank you for your e-mail regarding the changes to LOTTO 6/49. Player feedback is very important to the Ontario Lottery and Gaming Corporation, and I have forwarded your e-mail to our Marketing Department for their review.

We appreciate the time you have taken to bring your concerns to our attention.

Regards,

Helene

Ontario Lottery and Gaming Corporation
Customer Service, Contact Centre

"KNOW YOUR LIMIT, PLAY WITHIN IT!"
Ontario Problem Gambling Helpline 1-888-230-3505
Click to expand...
 
Beaker

Beaker

Member
Maggie said:
Geez George, and here I thought I was special.. :D

But no, just another number.. :rolleyes:
Click to expand...
Sounds like one of those lotto scams :lol:

Ref. Number: 132/756/4509
Batch Number: 538901527-Bc68
Ticket Number: 27522465896-6453

Dear Sir/Madam,

We are pleased to inform you of the result of the Winners in our
UNIVERSAL STAKES Lottery Program held on the 4th of MAY, 2004.
Your e-mail address attached to ticket number 27522465896-6453 with
serial number 3772-554 drew lucky numbers 7-14-18-31-45 which
consequently won in the 2ND category, you have therefore been
approved for a lump sum pay out of 2,000,000 EUROS (Two Million
EUROS).
CONGRATULATIONS!
Click to expand...

That's the same marketing department that did the wonderful customer survey :rolleyes:
 
K

Karnac

Member
George, Maybe that's 56700+ complaints...that kicks the s**t out of their survey of 4500 players who wanted the price increase. We can only hope and continue to bombard theim with complaints.
 
D

Dennis Bassboss

Member
Karnac said:
George, Maybe that's 56700+ complaints...that kicks the s**t out of their survey of 4500 players who wanted the price increase. We can only hope and continue to bombard theim with complaints.
Click to expand...
I'm on it.... :agree: :agree2:
 
S

Snides

Member
I just sent off my complaint, I'll share what comes back from them, unless it's the same cut 'n paste response, then i'll just post the tracking number ;)
 
S

Snides

Member
hmmm, got their auto-mated response already.. hafta see if they add anything to this tomorrow..

Thank-you for your e-mail feedback. If you have an e-mail inquiry, we will make every effort to respond.

Our Customer Service business hours are 08:00 a.m. to 06:00 p.m., Monday to Friday.



TRACKING NUMBER: A00000014777-00000058037
 
G

gsobier

Member
Re: my auto response

Brad:

Just wait for them to find out you are in B.C.:lol:. Does BCLC have somewhere to write hate mail:burnt:?

Regards,
George:)
Brad said:
TRACKING NUMBER: A00000014787-00000058078
Click to expand...
 
Brad

Brad

Member
Re: Re: my auto response

gsobier said:
Brad:

Just wait for them to find out you are in B.C.:lol:. Does BCLC have somewhere to write hate mail:burnt:?

Regards,
George:)
Click to expand...
Do you think they'll check? If yes then I'm proxy bitching for my Ont relatives :D

BCLC does have a contact but they haven't replied to me yet, on numerous occasions ... waste of time :sick:
 
Brad

Brad

Member
The Interprovincial Lottery Corp.

Address: 1835 Young Street, Suite 600 Toronto, Ontario M4S 1X8
Internet: E-mail Address: lynne.roiter@loto-quebec.co
Phone: (416) 488-4002
Population:
Chairman: Lynne Roiter
Year Founded: 1976
Number of Employees:
Games Offered: Lotto 6/49, Celebration (a special event lottery) and Super 7
Beneficiaries: All provincial lottery organisations
Jurisdiction: Canada

Maybe we should all complain to Lynne? :notme:
 
Brad

Brad

Member
from BCLC's ws (speaking of s**t)

Karnac said:
George, Maybe that's 56700+ complaints...that kicks the s**t out of their survey of 4500 players who wanted the price increase. We can only hope and continue to bombard theim with complaints.
Click to expand...
freedom of information act

Could be worth a try to see if these guys will cough up the actual survey ... what would we do with it though, put it in the outhouse for emergencies? :rolleyes:
 
K

Korax

Member
Why complain when many ppl here are still playing 649 ??

I talked to 2 diff. lotto sellers and they both told me sales are higher cause ppl here are blinded by JACKPOTS...They don't think about the odds...PLus many ppl here in BC have money to waste.

At the end it's going The LOTTO CORP way....
 
G

gsobier

Member
Brad:

WOW, pretty resourceful for a kitty cat:agree:.

She is probably a friend of Dennis':eek:.

Regards,
George:)
Brad said:
The Interprovincial Lottery Corp.

Address: 1835 Young Street, Suite 600 Toronto, Ontario M4S 1X8
Internet: E-mail Address: lynne.roiter@loto-quebec.co
Phone: (416) 488-4002
Population:
Chairman: Lynne Roiter
Year Founded: 1976
Number of Employees:
Games Offered: Lotto 6/49, Celebration (a special event lottery) and Super 7
Beneficiaries: All provincial lottery organisations
Jurisdiction: Canada

Maybe we should all complain to Lynne? :notme:
Click to expand...
 
S

Snides

Member
I finally got my reply from a real person at olgc.. either they have changed their response, or I am special :) cus my response is different..

here it is..

Thank you for your e-mail regarding the changes to LOTTO 6/49. Consumer comments and suggestions are important to the Ontario Lottery and Gaming Corporation, and I have forwarded your e-mail to our Marketing Department for their review.

While I can understand your position regarding the price increase, these changes are the first ever since this popular game launched in June 1982. In addition, this was a national decision involving the Interprovincial Lottery Corporation which represents all five of Canada's lottery corporations. The decision was based on national customer research studies that told us players are willing to pay $2 for a chance to win bigger jackpots more often, and for a chance at additional prizing. Due to the game enhancements, players can now win a $5 cash prize for matching just two numbers plus the bonus. This enhancement has improved the overall odds of winning any prize to 1 in 32; the current game has overall odds of 1 in 54.

It is important to point out that lottery proceeds are returned to the Province of Ontario for the operation of hospitals, for programs to address problem gambling, and for physical fitness, sports, recreation and cultural activities throughout Ontario. These revenues also enable the Ontario Trillium Foundation to distribute $100 million annually to charitable and non-profit organizations. During the fiscal year 2002-2003, the Ontario Lottery and Gaming Corporation returned more than $2.4 billion in profit to the Provincial Government. The Corporation also awarded more than $1 billion in lottery prizes for the same year, which amounts to 51.4% of sales.

I hope this information is helpful. We appreciate the time you have taken to bring your concerns to our attention.

Regards,


Jennifer
Ontario Lottery and Gaming Corporation
Customer Service, Contact Centre

“KNOW YOUR LIMIT, PLAY WITHIN IT!”
Ontario Problem Gambling Helpline 1-888-230-3505


TRACKING NUMBER: A00000014777-00000058037
 
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